Delivery Information

Our soil-free, real grass dog toilets are harvested three times a week and shipped out every Monday, Wednesday, and Friday with a next-day service*.

Place your order by 12 noon on Friday and it will be sent out on Monday via a next day delivery service.

Place your order by 12 noon on Monday and it will be sent out on Wednesday via a next day delivery service.

Place your order by 12 noon on Wednesday and it will be sent out on Friday via a next day delivery service.

For each shipment I prepare a few extra Piddle Patches. If you need a delivery urgently, please contact me to see if it’s possible for me to send your order in the shipment. 

You will receive a notification containing your tracking number the day before your delivery is due. With this tracking number you will be able to check on the status of your delivery. 

If you should have an issue with delivery, please contact your local warehouse to arrange a suitable re-delivery. You can find the name of the warehouse in the shipment tracking details.  

Please notify me of any issues by emailing me at info@piddlepatch.com

* Piddle Patch accessories such as the wooden frame and Boost pellets are shipped out on Tuesdays only with a next-day courier. The Ship Date you select at checkout applies to Piddle Patch grass orders only.