Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser, on your mobile device or on the hard drive of your computer, if you agree. Cookies contain information that is transferred to your mobile device or your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Social Media Cookies. These cookies are used to personalise your interaction with social media, such as Twitter, Facebook, Instagram and YouTube. Such cookies recognise users of those social media sites when you view social media content on the website. They also allow you to quickly share content across social media, through the use of simple “sharing” buttons. Some websites may also contain features that enable you to use your social media account to sign in and create/maintain an account with the website you are visiting and to enable the website operator to store your content. This involves the use of cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie PurposeMore Information
piddlepatch.comThis cookie is essential for our site.
trustpilot.comThis cookie enables us to invite customers to share reviews about our products and services.
facebook.comThis cookie enables us to improve the customer experience, recognise when you return to our site, personalise content, and tailor and measure our social media advertisements. 
Google AnalyticsThis cookie enables us to:

(a) Estimate our audience size and usage pattern.

(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.

(c) Speed up your searches.

(d) Recognise you when you return to our site.

(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

How long do cookies last?

Some cookies are erased when you close your browser. Others stay longer, sometimes forever, and are saved onto your device so that they are there when you come back.  If you prefer, you can delete cookies after you have finished browsing our website by using your browser settings to clear cookies and/or your browsing history.

Third party cookies

Some cookies are placed by selected third parties, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.  They enable adverts to be presented to you on third party websites and help us, and the selected third parties, to understand the performance of our marketing activities and improve the relevance of the adverts you see.

The key third parties we work with are listed below:

Google Analytics

Google Ads

Facebook Pixel and Facebook Advertising

Disabling cookies

If you want to disable cookies (either cookies set by us or third party cookies), you need to change your website browser setting to reject cookies.  How you can do this will depend on the browser you use.

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Opera

Apple Safari